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Sustenance Services

Product sustenance and support teams completely understand this challenge and have been managing and supporting product lines for multiple leading organizations across the globe.

Companies must maintain mature products that bring value to customer expectations. However, technology is changing at a fast pace and product portfolio must be upgraded and transformed to embrace cloud-native architectures and customer experience expectations. Companies must find successful strategies to extend the life of products and meet the needs of modern applications for usability, operational efficiency –to deliver revenue uplift and improve market positioning.

With our unique Product Sustenance Services and full scope product support services, we help clients extend the life of core products, improve the performance of core and amplify market relevance, revenue potential, and profitability. We develop product roadmaps that leverage modern technologies and development methodologies, allowing customers to focus on investments in their new product portfolios which are paid for by the improved financial performance of their mature pr

Our Product Sustenance services include:

L1-L3 Support

Escalation Management

Hot fixes and updates

Feature Enhancement

Product customization

Technology enhancement